You can create a sales return when a customer returns an item they purchased. By making a sales return, the stock that has been lost due to sales will return to the warehouse location.
The method:
Go to the Akunting menu, then select Penjualan. After that, choose Faktur.
Click Tambah Baru and make sure you select Retur.
Fill in the customer, Invoice, and appropriate location for the return. If so, enter the item along with the details and click Simpan.
If necessary, you can Cetak Faktur (Print the Returns) and Surat Jalan (manifest).
You can see the tutorial for making sales returns in the video below: