At Jubelio, sales orders from all marketplaces will be gathered in one dashboard. That way, you can complete all sales orders in less time.
The order will be gathered in the Pesanan Menu, in that menu there are several TABs that you need to know first.
- Pesanan: In this tab , you will see a summary of orders from the various channels that you have integrated into Jubelio.
- Menunggu Pembayaran: In this tab , you will see orders from various channels that have not been paid by buyers.
- Batal: In this tab, you will see orders that were canceled either because the customer did not complete the payment, or changed their mind. It’s also list the orders that you cancelled.
- Siap Proses: In this tab, you will see orders that have been paid, and are ready to be fulfilled.
- Dalam Proses: In this tab , you will see orders that are being processed.
- Siap Kirim: In this tab , you will see orders that have been separated from inventory and ready to be shipped. You only need to issued shipping labels and invoice for that orders.
- Sudah Dikirim: In this tab, you will see orders that have been issued with shipping labels and invoices and have been shipped. Order status in this tab will follow the status in the marketplace.
- Selesai: In this tab , you will see orders that have been received by customers and their status is complete in the marketplace.
- Dikembalikan: In this tab, you will see the orders that failed to be delivered. Or, orders that are submitted for return by customers in the marketplace.
- Gagal Download: In this tab, you will see orders received from the marketplace but the SKU of that order has not been registered in Jubelio.
For example, you get five orders from Tokopedia, two orders from Bukalapak, and three from Shopee. In total, ten orders were coming in at the same time.
You no longer need to open each marketplace to process those orders because all of them are already listed on the Jubelio.
Jubelio will list all orders from the marketplace or other sales channels in the Siap Proses tab in the Pesanan menu. To view the list of orders, you must go to:
Pesanan Menu -> Click Siap Proses.
Note: some marketplaces require you to issue an airwaybill first at the relevant marketplace seller center because some couriers don’t support airwaybill issuance via Jubelio.
- Direct Process at Jubelio
Suppose the order comes from Lazada, Shopee, Tokopedia, and Bukalapak. You can immediately process the order in the Jubelio system because the airway bill is obtained automatically.
Lists of couriers that support automated airway bills: J&T, Si Fast, JNE, Ninja Xpress, Anter Aja, Gojek, and Grab.
- Manually issue airway bill in Marketplace
If the order comes from Blibli, Zalora, Zilingo, Elevenia, Blanja, and JD.ID, you must issue the airway bill through the relevant seller center marketplace.
After having the airway bills, you can fulfill the order from Jubelio.
Jubelio offers three approach that you can choose to fulfill orders from the marketplace:
- Buat Jadi Selesai (Mark as Completed)
- Cetak Picklist (Using Picklist)
- Cetak Label Pengiriman (Using Shipping Label)