Jubelio Omnichannel Guide

Hello Pebisnis!

Before integrating the marketplace with Jubelio, there are things you need to pay attention to and do first!

If you’ve used other enablers, and are still connected to your marketplace, Jubelio recommends that you remove those integrations first.

The reason is, if the integration of other enablers has not been deleted, then Jubelio is also connected, there will be a data conflict in the marketplace.

Marketplace can’t read which stock is correct. This is because the e-commerce gets inventory data and products sold from two sources, namely Jubelio and other enablers.

The problem gets more significant if the stock in other enablers is empty, then the marketplace takes that data to display on your product page. So, your store in the will show an empty stock of goods to potential buyers. Thus, the goods will not be sold, even though the available supply is still sufficient.

In conclusion, product and stock data displayed in the marketplace is not accurate according to actual data. As a result, sales are also at risk of being disrupted.

To avoid this, you must break the integration between the marketplace and other enabler systems. The following are the steps for terminating integration with other enablers from each marketplace:

Shopee

1. Enter the Shopee seller center Then click the Platform Partner menu on the left

2. Click Unlink on enablers other than Jubelio

Lazada

1. Enter the Lazada seller center Select the Help menu Then the Third Party Application menu

2. Then click Deauthorize on an enabler other than Jubelio

Zalora

1. Go to seller center Zalora Settings then select Integration Management then click Webhooks

2. Select Remove on an enabler other than JubelioBlibli

Blibli

1. Enter the Blibli seller center then click your account and then select Seller API settings

2. Then click Separate on enablers other than Jubelio

Tokopedia

1. Enter the Tokopedia seller center, then click the Settings menu -> Third Party Applications sub menu. To go to Third Party Application Settings, please click here.

 

2. In the Third Party Application Settings section, select the Active tab -> select an enabler other than Jubelio -> click Remove in the Action column.

Other Sales Channel

You can terminate the integration of other enablers by submitting a request to the respective help/support services from each sales channel. Apart from going through each of the seller center marketplace, you can also remove the integration through the previously used enablers.