Online returns are a feature where all ask for return goods by customers from the marketplace will be listed. This feature can be seen in the Retur Online menu.
Three concepts in online returns you need to know:
- Click Setujui: You (the seller) agree that the item in question is indeed a return from the customer.
- Bukan Retur: Items that are not returned (originating from the same sales order).
- Tolak Retur: Refuse the product as a return from the customer.
- Enter the Retur Online menu
- Choose the item
- Check the item in the left corner
- Select Setujui